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Coronavirus (Covid-19) checklist for businesses

The Health Protection (Coronavirus, Restrictions) (England) Regulations 2020 require the closure of certain businesses. There are Restrictions imposed on businesses that are permitted to remain open. It is important that we all follow the government guidelines to limit the spread of coronavirus and the new strains of the disease now evident in the UK. Where workplaces are open, precautions need to be taken to reduce risks to both workers and the public. The checklist below will help you to put in place measures in your workplace to keep both your employees and your customers safe but is for your guidance and not limited workplace or office / other business premises which you have to make specific to our own location and national and local restrictions being put into place from time to time. These are constantly being reviewed by the Government

Where you are unable to introduce measures to control the risk from coronavirus you will need to consider closing your business but not limited to the following….

1.0 Employee safety 

1.1  Businesses and workplaces should encourage employees to work at home. Where staff are required to be at work 2 metre social distancing guidance needs be adhered to.

You must assess the steps needed to reduce the risk of transmission between staff and any customers who may be in the premises. You must put these steps in place.  Done?_______________

1.2  To protect your staff, you should remind colleagues daily to only come into work if they are well and no one in their household is self-isolating.  Done?_______________

1.3  Identify employees who are at increased risk of severe illness from coronavirus (COVID-19).

This group includes those who are:

•aged 70 or older (regardless of medical conditions).

•under 70 with an underlying health condition (i.e. anyone instructed to get a flu jab as an adult each year on medical grounds).

These individuals will need to be particularly stringent in following social distancing measures.   Done?_______________

1.4  Try to maintain dedicated work teams and keep the number of members as small as possible.  Done?_______________

1.5  Provide handwashing stations with soap, hot-water, and a hygienic means to dry hands – (Hot Air dryers are where possible to be installed) and encourage staff to use them by having a written and educated system in place so all parties are fully aware of their duties and responsibilities. All staff to wash their hands regularly; using soap and hot water for at least 20 seconds, particularly after blowing their nose, sneezing, or coughing, before/after using shared equipment and prior to eating. Where facilities to wash hands are not available, hand sanitiser should be used (e.g. for a delivery driver). Workers should cover any coughs or sneezes with a tissue, then dispose of the tissue in a bin and immediately wash their hands.

Anyone with a persistent cough should not be at work.  


1.6  Communicate with staff on a regular basis to remind them to follow social distancing advice and wash their hands regularly.


1.7  Where possible use digital and remote transfers of material rather than paper format, such as using e-forms, emails and e-banking.  Done?_______________

1.8  Allocate workspaces to employees that are at least 2 metres apart - these can be marked out with tape. Equipment and fittings could be re-arranged to accommodate social distancing.


1.9  Where it is not possible to remain 2 metres apart, staff should work side by side or facing away from each other, rather than face to face. Install screens wherever possible for segregation if the 2 metre rule cannot be complied with.  Done?_______________

1.10  Increase the ventilation within the premises by opening doors and windows.  Done?_______________

1.11  Increase the frequency of cleaning and disinfection. Attention to be given to shared equipment and hand contact surfaces including work surfaces, tables, chairs, switches, door handles, push plates on doors, toilets, hand towel dispensers, taps etc. Check that you are using sanitisers that comply with BS EN 1276 and that staff are adhering to the correct contact time and dilution rates. Follow the instructions of use and if small print have these word for word typed out into a type of font readable by all. If a blind or sight impaired person is at your premises, have braille type used as well as a verbal instruction / explanation to these said persons. This also applies for the hard of hearing.  Done?_______________


2.1  If you offer an on-site service to customers, you must collect contact details for all customers, store this information for 21 days, and this must be shared with the NHS Test and Trace or local public health officials, if requested. This applies to hospitality, leisure, and close contact services. You must if displaying the NHS QR code having this displayed in a prominent location.  Done?_______________

2.2  Introduce telephone, email, and internet ordering to limit public access to the premises. *(Click and Collect) Provide a designated collection time.    Done?_______________

2.3  Provide a delivery service to the public to limit access to the premises.   Done?_______________

2.4  Display a sign/poster at the entrance to remind customers not to enter the premises if they have symptoms. Display a sign/poster to remind customers they must wear a full face covering (covers the mouth and nose area – or a full facial see through shield (unless exempt – evidence to be provided when requested by staff of said business).   Done?_______________

2.5  Ensure where mandatory staff are wearing face coverings / PPE protection and not limited to surgical gloves. Done?______________

2.6  Provide sanitiser with an alcohol content of at least 60% for customers / staff to clean the basket / trolley handle and to sanitise hands.   Done?_______________

2.7  Where the public access the premises introduce control measures to implement the 2 metre social distancing

• Limit the number of people in the shop and control entry so that the premises do not become overcrowded.

• Maintain queue control outside of shops and other essential premises so that the 2 metre rule is observed by those waiting in the queue – customers must not be allowed to congregate or loiter.

• Use signage and floor markings to direct people around the premises and maintaining a 2 metre distance.

• Create a ‘one way’ system, by closing off aisles and using signage to direct customers to move in the same continuous direction.

• Close the premises if it becomes too busy.

• Staff may need to act as stewards to advise customers on social distancing.   Done?_______________

2.8  For licensed premises ensure that measures are in place to provide a table service only. *(when restrictions allow under Government guidelines / allowable businesses allowed to open or restrictions are fully or partially lifted – majority of retail and other businesses will have to fully close during a National or if the Region within the UK you live in are under a particular Tier level.


2.9  Customers should not be directly in front of the till operator. Options to control risk include:

Provide a ‘sneeze screen’ barrier to protect both customers and the till operative. Alternatively, create an exclusion zone around the till area with a customer notice ‘Please stand behind the line while being served’  Done?_______________

2.10  Contactless payments are encouraged. Place a sign at the till ‘Please use contactless payment if you are able to do so. Contactless payment is available for purchases up to £45.00

Any sales etc over £45.00 when a customer has to use their “chip & pin” the payment machine must be wiped after each use with cleaning solution with an alcohol content of at least 60%.


2.11  Frequent cleaning and disinfection of shared customer touch points including handheld checkout devices, keypads at check out, fridge/freezer handles, escalator and staircase handrails, on site ATMs etc.  Done?_______________

2.12  For licensed premise, ensure al your customers have left, and the establishment is closed by 10pm *(times subject to current in place Government guidelines and / or legislation / restrictions and / or whatever local Tier region you fall into).  Done?_______________

Further information is available on the following websites *(for information only)…you are responsible for fully complying with the guidelines and legislation in place at any given time….

Hand washing: 


Social distancing: Includes pdf document to download.


Guidance for Pregnant women:

Coronavirus FAQ’s:

Guidance for employers & businesses:

Guidance for Employees:

Guidance for food businesses:

Guidance on Test, Track & Trace:

Guidance on food delivery and takeaway:



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